Section 26: Establishment and functions of the State and Federal Capital Territory Arbitration Board.

(1) There shall be established for each State of the Federation and the Federal Capital Territory, Abuja, as and when necessary a State Health Insurance Arbitration Board and a Federal Capital Territory Health Insurance Arbitration Board, respectively, (in this Act referred to as "Arbitration Board").
(2) The Arbitration Board shall be charged with the responsibility of considering complaints made by any aggrieved party-
(a) of violation of any of the provisions of this Act; or
(b) against any of the agents of the Scheme; or
(c) against an organisation or a health care provider.
(3) A complaint made under subsection (2) of this section shall be made in writing within 60 days from the date of the action giving rise to the complaint, notwithstanding that credible reasons have been rendered for the action.
(4) The period specified in subsection (3) of this section may be extended if the Arbitration Board is satisfied that the complainant was justifiably unable to make the complaint within that period.