Section 38: Provision of certain information by a Creditor

(1) A Grantor or Borrower may request the Creditor to make available to any person, at an address specified by the Grantor or the Borrower, any or all of the following:
(a) a summary of the Security Agreement;
(b) a statement in writing, of the amount of the indebtedness and the terms of payment of the indebtedness;
(c) an itemised list of the Collateral, unless the Security Interest covers all the movable assets of the Grantor; or
(d) a statement of account indicating the amount needed to fully satisfy the secured obligation.
(2) Where a Creditor no longer has an Interest in the obligation secured or Collateral covered by the registration, the Creditor shall disclose, the name and address of the immediate successor in Interest or transferee and the latest successor in Interest or transferee, if known.
(3) A Creditor shall comply with the request in sub-section (1) of this section within 10 working days of its receipt.
(4) A Creditor may only charge the Grantor or the Borrower the reasonable costs for providing the information and the Grantor or the Borrower shall be entitled to one response free of charge every 6 months.