Section 149: General Duties of a Gas Distributor.

A gas distributor shall undertake the activities contemplated by the gas distribution licence in a manner that complies with the following general obligations, to—
(a) develop, operate and maintain an economical gas distribution network for the safe and reliable conveyance of natural gas;
(b) ensure a reliable and efficient distribution of natural gas to customers on request, provided that it is economical to do so;
(c) distribute and sell natural gas on request to a customer who is willing and able to pay for connection to the gas distribution network, subject to safety and network capacity constraints;
(d) conduct licenced activities safely and reliably in compliance with any law in force and any health and safety-related regulations issued by the Authority under this or any other Act;
(e) connect all customers within its local distribution zone in accordance with regulations if economically practicable to do so;
(f) offer and publish terms and conditions of access to its gas distribution network as required and publish gas prices applicable to different classes of customers, which have been approved by the Authority;
(g) comply with customer protection measures set out in sections 164, 165 and 166 of this Act;
(h) prepare a distribution development plan, within one year after the effective date or after having been granted the licence, for connecting customers within its local distribution zone and any amendments as a result of economic or social developments in the zone for the consideration and approval of the Authority; and
(i) abstain from activities, which in the opinion of the Authority may prevent, restrict or distort competition.